DHL Express Commerce logo

PLATFORM FEATURES

DHL Express Commerce streamlines the fulfilment and management of your online orders, offering seamless integrations with the ecommerce platforms you already use. Speed up every step of your fulfilment process with our advanced automation tools.

Business owner, sending a package

Take control of your entire shipping process

From printing labels to automating your delivery process, DHL Express Commerce lets you take control of your shipping. Below, learn more about the features that help you with every step of the shipping journey.

DHL Express Commerce mini dashboard illustration
DHL Express commerce label system

Generate shipping labels in bulk

Say goodbye to manual copy and paste! With just one click, generate shipping labels that you can print directly onto your thermal printer or download as a PDF. Print them together or individually. Have a barcode scanner? Simply scan your packing slip to print a label.

Logos for each integration option

Integrate with all the platforms you already use

Connect to your stores and start shipping immediately with our integrations for eCommerce, IMS, WMS online marketplaces and accounting software. No complex set up needed.

Shipping fulfilment options, boxes with an airplane and a truck

Easy international shipping

Simplify complex international shipping requirements (including duties and taxes) with automation. Easily generate and submit customs documentation, manage HS codes, and more.

Shipping box next to a large label

An effortless pick and pack process

Save hours every week by automatically generating packing slips, shipping labels and manifests. Use packing validation to ensure you’re sending the right products to customers, and recommended packaging to auto-assign the packages to orders.

Smart rule options within DHL Express Commerce

Automate your shipping with smart rules

Use the flexible rules engine to save time in the warehouse. Assign DHL Express products, split orders, set delivery options and more. Manage orders based on parameters like customer location, size, weight, SKU, or delivery expectation.

Boxes on a conveyer belt

Split orders and ship from multiple locations

Manage your entire shipping operation from one convenient dashboard. Easily operate out of multiple warehouses and stores, split orders into multiple shipments from different warehouses – and more.

Box next to a computer

Seamlessly import orders and update source platforms

Import orders from all your channels, automatically or whenever you choose. DHL Express Commerce write-back then lets you automatically update the order status and tracking number in the source platform.

DHL Express Commerce address validation menu

Autocorrect invalid addresses with a single click

Fix any invalid address with just one click, straight from the dashboard. Ensure customers always get their orders, even if they enter their details incorrectly.

Measurements of boxes and products

Automatically assign packages to orders

DHL Express Commerce can automatically select the most efficient packaging for each order. Using a smart algorithm, this feature matches items' dimensions with your configured packages, selecting the best fit. This will reduce material waste and your shipping costs too.

DHL Express Commerce product catalogue menu

Store product details in DHL Express Commerce

Use the Product Catalogue to store product details in DHL Express Commerce, including SKU, HS code and bin location. Then, access these details to populate missing values during order import.

DHL Express Commerce branded portal for returns

Branded Returns Portal

Boost sales and enhance customer experience by enabling the DHL Express Commerce Branded Returns Portal. It is a comprehensive solution designed to streamline your returns process, making it effortless for both your team and your customers to manage.

Box next to a computer

Start shipping smarter today

Automate your entire shipping process with DHL Express Commerce.